The parking experience is often the first and last impression for customers and retailers visiting our Westfield Living Centres.
As the Car Park Supervisor at Westfield Kotara, you will report directly to the Services Manager and play a key leadership role. Your primary focus will be ensuring the efficient management of car park operations across physical, personnel, procedural, and commercial aspects.
Day-to-day responsibilities include:
* Leading, coaching, and developing the parking team to provide exceptional customer experiences.
* Collaborating with internal and external stakeholders to identify and implement improvements for the parking experience.
* Overseeing daily operations, ensuring adherence to processes and standard operating procedures (SOPs), while maintaining overall operational awareness.
* Analyzing data to identify trends and insights that drive future enhancements.
* Maintaining safety standards within the car park in partnership with relevant teams.
* Working with the Centre Risk and Security Manager to manage Workplace Health and Safety (WH&S), including reviewing and updating WH&S documentation such as the WH&S Management Plan, Traffic Management Plan, and Peak Traffic Flow Plan.
This full-time, on-site role at Westfield Kotara may require occasional weekend shifts on a roster basis, with a day off in lieu to support work-life balance.
What sets you apart
We’re seeking a proactive, customer-focused leader who thrives in a fast-paced environment. To succeed in this role, you’ll need:
* A forward-thinking mindset with a passion for delivering exceptional customer experiences.
* Strong leadership skills, with experience managing high-performing teams.
* The ability to adapt to change and continually seek improvements.
* Confidence in learning new systems and processes and sharing knowledge with your team.
* Strong analytical skills to interpret data, identify trends, and drive operational enhancements.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
Our focus is on our customers, creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage, and market our Westfield destinations and platforms.
We aim to be a workplace where talent thrives. To support your growth, we promise to respect, inspire, and develop you, and to ensure your work is meaningful.
Diversity, equity, and inclusion underpin our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace where everyone feels valued, supported, and motivated to reach their full potential.
We aspire to build a workforce reflective of the communities we serve and encourage applications from all backgrounds, regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity, or life stage.
We offer benefits to support your wellbeing, career development, and lifestyle, including five days of paid Life Leave in addition to four weeks of annual leave (pro-rated for part-time), 18 weeks of gender-neutral paid parental leave for primary carers with no qualifying period and superannuation paid during leave, and free parking at your local Westfield destination.
For more information or questions, please contact Kylie Stephens.
Advertised: 26 Mar 2025 AUS Eastern Daylight Time
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