Optimize Customer Satisfaction responsibilities include managing customer inquiries, providing technical support, logging maintenance requests, generating repair quotes and conducting performance meetings.
This role offers attractive perks such as salary packaging options and regular social events.
The successful candidate will coordinate with internal teams and suppliers to ensure effective customer service.
Key Responsibilities:
* Manage customer inquiries and resolve issues in a timely manner
* Provide technical support and training to customers
* Log maintenance requests and generate repair quotes
* Conduct performance meetings to assess progress and identify areas for improvement
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Knowledge of fleet management software and systems
* Ability to build strong relationships with internal teams and suppliers
Benefits:
This role offers attractive benefits including salary packaging options and regular social events.
Why Choose This Role?
This is an exciting opportunity to join our team and make a real difference in customer satisfaction. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply.