A major telecommunications company in Hobart is looking for an individual to enhance customer care through developing user-centric conversational AI solutions. This role entails designing chat and voice bot experiences, optimizing self-service channels, and leveraging data-driven insights for better customer journeys. Ideal candidates possess strong problem-solving skills, experience in conversational AI development, and a customer-focused mindset. Flexible hybrid work arrangements are available along with various perks including free mobile and NBN plans.#J-18808-Ljbffr