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Real case coordinator

George town
Karadi Aboriginal Organisation
Posted: 14 March
Offer description

Karadi Aboriginal Organisation – Goodwood TAS

Karadi Aboriginal Corporation's values are deeply focused on pride in our culture, respect, accountability, empowerment, service quality, leadership, and inclusion. Our mission respects these values by ensuring that we provide integrated health and family services that promote physical, cultural, social, and emotional well-being to the Aboriginal community.

Overview

Position Objective:

The role provides case coordination to clients of the Reconnection, Education and Learning (REAL) program. The Case Coordinator will be involved in the initial program set-up and undertake the delivery of case management, referral, coordination and support services to Aboriginal and Torres Strait Islander people engaged in the REAL program. This role ensures a safe, supportive, and trauma-informed environment that promotes stability, dignity, and pathways to long-term connection with community, culture, family and kin and the preparation for and achievement of education and employment opportunities.

The REAL program provides personalised mentoring and supports Aboriginal and Torres Strait Islanders transitioning from incarceration into the community by reconnecting them with health, housing and other social supports, building better connections to employment, education and training and facilitating connection with Country and culture. The program supports people up to six months prior to release and 12 months post release.

Responsibilities

* Be involved in the program's initial setup, including—but not limited to, program scoping, stakeholder management, program promotion, establishment of referral pathways, and establishment of systems and processes.
* Undertake intake assessments, risk assessments, referrals, case planning, safety planning and discharge for clients accessing the service.
* Provide mentorship and support clients to access mentors.
* Support referrals, case conferences and other connections.
* Develop and maintain individual case management plans in collaboration with clients, promoting empowerment and self-determination.
* Maintain a case load commensurate with program requirements and client's needs.
* Engage with clients at least fortnightly in line with their case plan and needs.
* Maintain a safe and welcoming environment for clients, ensuring policies and procedures are followed.
* Work professionally and collaboratively with Tasmania Prison Service and other key stakeholders.
* Build and maintain relationships with community partners, referral agencies, and support services to assist clients in accessing longer-term supports such as housing and education and employment opportunities.
* Support on Country, cultural and vocational preparation activities.
* Ensure accurate and timely record-keeping, data entry, and reporting as required.
* Respond appropriately to crises, including behavioural incidents and emergencies, using trauma-informed and de-escalation strategies.
* Other duties as required from time to time.

Qualifications and Competencies

* Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
* Certificate IV, Diploma or tertiary qualification in Social Work, Community Services, Psychology, or related field.
* Experience working with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities.
* Demonstrated experience supporting or working with people who have interacted with the justice system.
* Understanding of the causes and impacts of incarceration for Aboriginal people.
* Ability to work in a trauma-informed and culturally safe manner.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to manage competing demands and work under pressure.
* Lived experience navigating the justice system is valued.
* Knowledge of support service networks.
* Current Working with Vulnerable People Card and National Police Check, must be able to achieve Tasmania Prison Service credentialing.
* Valid driver's license.

Selection Criteria

* Demonstrated experience working with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities.
* Demonstrated experience supporting or working with people who have interacted with the justice system.
* Demonstrated understanding of the causes and impacts of incarceration for Aboriginal people.
* Demonstrated ability to work in a trauma-informed and culturally safe manner.
* Excellent communication, interpersonal, and problem-solving skills.

To apply

To apply, please click "quick apply" and upload a copy of your Resume and a Cover Letter addressing the selection criteria.

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