Administration Officer (Specialist Outpatients Department)
Gladstone Hospital is a 70-bed hospital and offers a range of general and specialist inpatient and outpatient services including Emergency, General Medicine, and Surgery, basic Orthopaedic, Clinical Investigation, Obstetrics, Maternity, Gynaecology, High Dependency and Coronary Care, Palliative Care, Medical Imaging, Pathology and Paediatrics. Additional services include Mental Health, Alcohol and other Drugs Service, Oral Health, Physiotherapy, Dietetics, Speech Pathology, and outreach/community-based facilities, as well as a Primary Health Care Centre located at Boyne Valley.
About the role:
To provide an efficient and effective client focused administrative service to specialist consultants, staff and patients who utilise the services provided by the Specialist Outpatient Department(SOPD). This position provides a high level of customer service, demonstrating understanding, empathy, patience, and a positive attitude within a team environment.
About you:
* Competent in the use of contemporary word processing, spread sheeting, database and other information systems (e.g. HBCIS, ORMIS, ESWL and SOPD systems) ensuring accuracy and attention to detail whilst meeting relevant standards (e.g. SOPD implementation standard and elective surgery implementation standard).
* Well-developed interpersonal and communication skills, including the possession of tact, diplomacy, and discretion in dealing with staff and the public.
* Ability to establish work priorities, work with a high level of accuracy, meet scheduled timelines, work autonomously or as part of a multidisciplinary team.
* Demonstrated ability to work within a team and adapt to a changing work environment.
What we offer:
Total remuneration value of up to $97,656 is comprised of:
* An hourly rate between $38.81 - $43.16 p.h.
* 12.75% employer superannuation contribution
* 17.5% leave loading
Additional Benefits
* Ongoing Professional Development and Education Opportunities
* Flexible Work-Life Balance and Variety
* Generous Salary Sacrificing Options
* Employee Assistance Program (EAP)
* Discounted Private Health Insurance
* Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply:
To apply, please submit the following:
* Your current CV or resume, including referees.
* A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
* Any additional forms / evidence as attached or listed on the Role Description.
Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.
* Quote the Job Ad Reference (JAR) GL5I
Applications close: Wednesday, 15 October 2025
We're committed to improving the health and wellbeing of people in Central Queensland by providing high quality healthcare services.
We provide public health services across Central Queensland, in hospitals and in the community. CQ Health is a statutory body governed by our Board. We serve a growing population of approximately 250,000 people and employ more than 3,700 staff, treating more than 700,000 patients each year. The health service has a diverse geographic footprint, ranging from regional cities to remote townships in the west and beachside communities along the coast.
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