Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Responding promptly and effectively to customers' complaints and requests.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
You will be passionate about delivering the very best for our clients, and luxury service standards at all times.
Have the ability to hold engaging and meaningful conversations with clients.
Taking the initiative and being able to think on your feet.
Pre-emptive and pro-active: acting upon client insight and anticipating their wants and needs.
**Requirements**:
Previous retail experience would be advantageous.
Exceptional communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Ability to lift and carry items, to tolerate noise, and to stand, walk, and sit for extended periods.
Ability to work independently and as part of a team.
Willingness to work irregular hours, including nights, weekends, and during busy shopping periods.
**Job Types**: Full-time, Part-time
**Salary**: $23.80 - $64.36 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
- Penalty rates
- Tips
Work Location: In person