Introduction
Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
This is a 10-month fixed term contract to cover maternity leave, with a genuine potential for continued employment.
How you'll make an impact
Play an important role in delivering exceptional client service and operational support by assisting senior account managers, driving efficient policy processing, and ensuring seamless coordination between insurers and clients in a fast-paced insurance environment.
Key responsibilities include (but not limited to) -
* Offer high-level assistance to two Senior Account Managers and ensure excellent service to Gallagher clients
* Coordinating and compiling new business quotes and renewals
* Supporting an ongoing and effective working relationship with insurers and clients including addressing of queries and responding in a timely manner
* Ensuring the completion of all activities delegated by the Account managers within determined parameters
* Processing of simple endorsements, removing suspended transactions, sunrise policies, cancellation of policies
* Gathering relevant client information and identifying key issues to provide assistance to the Account Managers
* Continually maintaining and acquiring an awareness of the industry, client's business and insurance needs
About you
Key to this role is strong interpersonal skills, and the commitment to deliver a positive experience for the account managers and clients. Ideally, you will possess experience in a similar role within the Insurance or Financial Services industry plus:
* Tier 1 (Insurance Broking) qualification essential
* Good understanding and knowledge of insurance industry and trends
* Clear & effective communication skills
* Highly adaptable and responsive to change in a fast-paced environment
* Attention to detail
* Proficient in MS Excel skills and highly organised
* Collaborative team player
* Demonstrated ability to quickly learn and efficiently use multiple software systems
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