Overview of the Medical Receptionist Role
We are seeking a skilled and empathetic Medical Receptionist to join our team within a busy Medical Centre.
About the Position
The successful candidate will be responsible for providing exceptional patient care, managing phone enquiries and scheduling appointments, maintaining a clean and organized reception area, and ensuring the confidentiality and efficiency of medical records.
This is a permanent part-time role that requires strong organizational skills, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
* Meet and greet patients, manage phone calls, and schedule appointments in a timely manner
* Maintain accurate and up-to-date medical records, adhering to confidentiality protocols
* Ensure the reception area is clean, well-stocked, and presentable at all times
* Liaise with team members and external providers to ensure seamless patient care
* Perform general administration duties, including scanning, emailing, and banking
The ideal candidate will possess strong interpersonal skills, a high level of organization, and the ability to work independently and as part of a team.
Requirements
* Medical or Dental reception experience preferred but not essential
* Must hold a current driver's licence
* Ability to work independently and as part of a team
* Willingness to obtain an NDIS Worker Screening Check and Working with Children Check
We offer a supportive work environment, opportunities for professional development, and the chance to make a meaningful contribution to the health and wellbeing of the local community.