Job Description
This role is responsible for supporting the daily operations of both Service and Parts departments within our branch. The successful candidate will provide a wide range of administrative assistance, including managing documentation, coordinating communication between teams, assisting with scheduling and customer enquiries, maintaining accurate records, and contributing to the overall efficiency and organisation of departmental activities.
The Branch Coordinator will be responsible for opening work orders as directed and maintaining control until they are closed and invoiced. They will also prepare quotes for service repair jobs, schedule customer jobs, and assist the parts team with creditor invoice entries and debtor enquiries.
Additionally, the Branch Coordinator will maintain showroom optimisation by ensuring all marketing material is current, research and interpret parts requirements, verify receipt of shipments and assist with delivery to proper inventory locations, and provide general administrative support to the branch, parts, and service departments.