Horsley Park location | $36 per hour super Flexible to cover shifts between 8am - 6pm, Monday to Friday Temp with possibility of perm | No access to public transport About the Company This is your chance to join a highly reputable global leader in supply chain solutions. Known for delivering premium service standards, this organisation supports critical medical and pharmaceutical clients across Australia. You’ll be joining a national team that values collaboration, professionalism, and high performance. About the Role Reporting to the Customer Service Supervisor, you will be responsible for: Managing a high volume of incoming customer calls Providing outstanding customer service and problem resolution Making outbound calls to follow up on deliveries Responding to urgent order requests via phone and email Accurately processing a high volume of customer orders Checking stock availability with operations Investigating and resolving customer complaints This is a fast-paced role requiring strong attention to detail, accuracy, and the ability to prioritise effectively. About You Has experience in Customer Service and Administration, ideally within call centre environments, or transport & logistics Thrives in a high-volume environment Demonstrates excellent communication skills Has strong data entry accuracy and attention to detail Drivers' licence and reliable transport How to apply Applications will be reviewed for this role and only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx