The CompanyCover Genius is aSeries E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak andBooking.com, Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate withXCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the#1 fastest-growing company in APACin 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular“CG Gives”which makes social entrepreneurs out of us all and funds development initiatives in global communities.Our People areBold, Authentic, Purposeful and InspiredOur People are notPerfect, Traditional, Complacent or CautiousAbout the RoleAs a Senior Client Solutions Engineer on our Solutions Team, you will play a key role in ensuring that our partners are successful in integrating our products and services into their businesses. You will articulate and showcase the value of our product offerings from pre-sales, to guiding partners through the integration process and supporting them post-implementation.In this role you will be responsible for partnering with clients to understand their technical requirements and challenges, and then for designing and implementing tailored solutions that align with their needs.To drive success in this role, you will have a proven track record of technical problem-solving and client engagement, along with a deep understanding of software development and system architecture.You will need to effectively communicate complex technical concepts to both technical and non-technical stakeholders. What your working week will involve:Work with the Partnership team to assist with new partnership opportunities, prepare technical sales material, develop proof of concepts (POCs) and support demonstrations to win new businessDesign optimal solutions to ensure minimal technical issues, enable opportunities for growth and provide the ideal customer experienceDevelop an in-depth understanding of Cover Genius’ product technology and underlying architecturesIdentifiying, troubleshooting, reproducing, and determining the root cause of issues that may arise with partner integrationsUse SQL, Google BigQuery, Google Data Studio and related technologies to identify and present actionable business growth opportunities to partnersSupport multiple partner engagements concurrently, ensuring timely and successful integrations through managing internal and external stakeholdersIdentify opportunities for improving process, make recommendations and implement changes through automation of activities to optimise client engagementsWhat you will bring to the role:10 or more years programming experience in Python, JavaScript, Java, or PHPExperience with web technologies such as HTTP, HTML, JSON, etc10 or more years Customer-facing experience in sales, sales engineering, consulting or related functionStrong strategic, analytical and tactical skills; must be able to create plans then roll up your sleeves and get things doneExperience in managing technically complex products in a B2B technology environmentProven ability to communicate complex ideas in a clear, concise manner both verbally and in writingExcellent presentation and organizational skillsAttention to detailBias to actionCommitment to continuous learning and improvementResilience and adaptabilityCustomer first focus and attitudeExceptional problem solving skillsBachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirableWhy Cover Genius? Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.• Social Initiatives -picturesspeak a thousand words!Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr