THE WORK: Join us in a role where you will have the opportunity to make a meaningful impact You will perform independently and become a Subject Matter Expert while actively participating in discussions and contributing to providing solutions for work-related challenges. This position emphasizes your ability to manage issues effectively, ensuring a smooth operational flow. We are excited to see how your unique perspective can enhance our environment and drive success together
Drive incident and outage management processes to ensure timely resolution.
Monitor systems and analyze trends to enhance performance and prevent future incidents.
Track and facilitate the acceptance of changes to production environments.
Operate information technology production services in alignment with established protocols.
Collaborate with colleagues to share insights and improve operational efficiency.
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Issue Management.
Beginner proficiency in Application Quality Analysis.
A minimum of 1 year of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Problem Solving.
Intermediate proficiency in Data Analysis.
Advanced proficiency in Communication Skills.
Beginner proficiency in Process Improvement.
Intermediate proficiency in Technical Documentation.