OverviewJoin to apply for the Butler role at Crown Resorts.Crown Resorts is a great place to visit, and it's an even better place to work—a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change—for the better.
Here, you will be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.Advertising closes midnigh t, Tuesday 30 September.
Interviews may take place prior to the closing date, so if this role is of interest, we encourage you to submit your application ASAP.
The roleCrown Towers Sydney is looking for a dedicated hospitality professional to join the team as a full-time Butler.
Working in Sydney's most luxurious property, you\'ll deliver exceptional service experiences for our VIPs and Villa guests, as well as our on-site residents of One Barangaroo.
We\'re looking for someone who is meticulously detail-oriented and is passionate about providing bespoke guest and resident experiences that are second-to-none.
Your role will involve
Supporting the smooth daily operations of the Villa department
Delivering tailored and personalised services to guests and VIPs
Welcoming and serving as the primary contact for VIP guests and residents
Anticipating and fulfilling individual preferences and requests
Ensuring Villas are impeccably maintained and presented
Coordinating food and beverage services and promoting Crown Sydney's facilities and events
Maintaining confidentiality and discretion at all times
Collaborating with internal teams including Front Office, Concierge, VIP Gaming, F&B;, Maintenance, and Security
Providing guidance and directions around the complex and local area
About you
Experience in a premium or luxury hospitality environment
Proven ability to deliver bespoke customer experiences
Strong interpersonal and stakeholder engagement skills
Comfortable using technology and adapting to new systems
Excellent time management, organisation, and communication skills
Professional presentation and attention to detail
Experience in food and beverage service is a plus
Current RSA certificate (or willingness to obtain)
Flexibility to work across a 24/7 roster
What we offer you
Opportunity to work in Sydney's most luxurious property
Excellent team and supportive leadership
Tailored uniforms provided and laundered free for every shift
Generous discounts across Crown hotels and restaurants Australia wide
Complimentary meals at our on-site staff restaurant (hot meals, salad + sandwich bar, fruit, pastries, etc.)
Access to discounts with our corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking
Additional InformationWhat you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander peoples; people like you.
Board-level details
Seniority level: Mid-Senior level
Employment type: Full time
Job function: Customer Service
Industries: Hospitality
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📌 Butler
🏢 Crown Resorts
📍 Sydney