Responsibilities
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Hourly Rate: $30.33 per hour
* Junior rates apply for those under 20 years of age.
* Penalty rates apply: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, 150% for hours worked on public holidays.
* 12% Superannuation.
* 10% Variable Remuneration**.
* First 2 months guaranteed while you learn on board.
* Generous Discounts: 30% off Telstra services and exclusive offers with 240+ partners.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access 17,000 learning programs with LinkedIn Learning and Future Ready program to build skills.
* Flexibility: Flexible working hours and supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and recognition programs.
* Inclusive Culture: Diverse and inclusive team with respect.
Qualifications
* Great Communication Skills: Natural at connecting with people.
* Solution-Oriented Approach: Tactics to tailor solutions for each customer.
* Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills.
* Resilience and Positivity: Can-do attitude.
* Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm will be taught.
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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