RCPA is a wholly Australian owned market leader in reinforced concrete storm water systems with manufacturing facilities nationwide. RCPA is a supportive and family-friendly workforce that forms and cures steel reinforced pipes from raw materials in a unique and technically demanding process. If this looks like a place you would like to work, you are the best applicant for the job. Our team comprises highly qualified and prepared professionals who are eager to start a career in manufacturing and perform internal training and development.
The Role
We are looking for a proactive Sales Support Officer to join our team and play a central role in ensuring our customers receive an exceptional experience from order to delivery. Reporting to the Sales Manager, you'll be the vital link between our customers, production, and dispatch teams.
What You’ll Do:
- Manage the sales order book with accuracy and efficiency
- Be the primary customer contact throughout the order cycle
- Liaise with production to ensure orders are planned and manufactured on time
- Help achieve monthly delivery targets by confirming and tracking orders
- Provide timely delivery info to our Despatch Coordinator for smooth transport logistics
What We’re Looking For:
- A strong communicator with a customer-first mindset
- Detail-oriented and organised, with a knack for juggling priorities
- Experience in sales support or customer service, ideally in manufacturing
- Comfortable working with Excel, various other systems, and cross-functional teams
Why Join Us?
You'll be part of a supportive and results-driven team in a role that offers variety, responsibility, and direct impact on customer satisfaction and business performance. This is more than just a job, it’s a career-launching prospect.
What We Offer:
- A supportive, positive teamwork culture
- Employee Discount Program
- Ongoing training and development
- Future career opportunities as our national business continues to grow
- Be part of an organisation focused on innovation and support
Ready to help us deliver on our promises?
Apply now and make a difference in our manufacturing success story.
RCPA is an Equal Opportunity employer and encourages First Nations People to apply.
As part of the recruitment process you will be required to complete a pre-employment medical including drug and alcohol testing.
📌 Sales Support Officer
🏢 RCPA (HOLDINGS)
📍 Gosford