Overview
JB Hi-Fi is a leading Australian retailer offering technology, consumer electronics, home entertainment, and appliances at great prices. We are committed to delivering unbeatable value, world-class brands, and exceptional customer service across our store network, online channels, and JB Hi-Fi Business. We are focused on powering your career and welcome applications from individuals who are enthusiastic about starting or advancing a sales career.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration, which may include generous sales commissions and other incentives depending on the role.
- Access to exciting career opportunities and comprehensive training and development programs as part of the JB Hi-Fi Group.
- Discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
- 12 weeks paid parental leave for eligible primary carers and flexible, hybrid working options where available.
- Employee Assistance Program (EAP) with counselling and wellbeing resources.
- Charity support through our Helping Hands workplace giving program.
- Commitment to sustainability with a goal of net zero carbon emissions by 2030.
Job Description
Inside Sales Account Manager: You will understand client needs and play a leading role in end-to-end service, including onboarding, accurate quoting, smooth ordering, and stock management via our supplier network. You will also work with the JB Business e-commerce platform to boost online transactions and share in resulting sales.
This entry-level opportunity is designed for individuals looking to start or advance a sales career, regardless of background or prior experience. The role provides a welcoming platform for personal growth and achievement.
Key Responsibilities
- Build strong customer relationships and provide comprehensive support to guide clients.
- Efficiently manage quoting, ordering stock, and key stakeholder relationships.
- Utilise cold and warm calling for prospecting and lead generation.
- Maintain thorough CRM records to enhance pipeline visibility.
- Collaborate with team members, suppliers, and customers for seamless operations.
- Excel in email communication, engaging clients and stakeholders regularly.
- Work autonomously while meeting business KPIs.
- Develop accurate sales forecasts for strategic insights.
Qualifications
To be successful in this role, you will need:
- Effective communication: excel in phone and email communication and rapport-building.
- Problem solving and initiative: embrace feedback, creatively solve issues, and take calculated risks.
- Salesforce CRM proficiency: use Salesforce for leads, opportunities, and relationships.
- Robust analytical skills: interpret data and trends for informed decision-making.
- Microsoft 365 proficiency: use Excel, Word, and related tools for productivity.
- Cold calling proficiency: experience in cold calling or call centre roles is advantageous.
- JB Hi-Fi retail experience or exposure to similar brands is advantageous.
- Industry experience: prior sales experience is advantageous.
- LinkedIn Sales Navigator experience is advantageous.
Additional Information
If you are interested in this opportunity, please click apply and upload your CV. All applications are confidential. JB Hi-Fi Group is an equal opportunity employer committed to diversity and inclusion. If this opportunity excites you, please apply.
#J-18808-Ljbffr
📌 Inside Sales Account Manager
🏢 JB Hi-Fi
📍 Melbourne