Ward Clerk - Postnatal Maternity Unit page is loaded## Ward Clerk - Postnatal Maternity Unitlocations: VIC - Melbourne, Fitzroytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 8, 2026 (26 days left to apply)job requisition id: JR147179## Job Description:*Join an Organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!*## **Ward Clerk - Postnatal Maternity Unit - Full Time (38 hours per week)**We are seeking an enthusiastic and organised ward clerk to join our supportive team of midwives and multidisciplinary staff in the Postnatal Maternity Unit.This full-time position is essential to the efficient operation of the postnatal ward and plays a key role in ensuring a welcoming, well-coordinated experience for postnatal families.**About the Role**As the ward clerk, you will be the first point of contact for families, visitors, and staff, providing warm, professional, and efficient clerical and access support.**Key responsibilities include:**· Acting as the first point of contact for anyone arriving on the ward· Managing clerical administration for patients' episodes of care· Providing patient liaison and access support· Supporting the Nurse Unit Manager and ward staff with clerical and administrative functions· Support patient flow by assisting with patient admissions, transfers and discharge processes· Answering telephone enquiries and maintaining accurate records using hospital information systemsAbout YouThis role is for you if you are a confident, positive, and people-focused individual who enjoys patient-facing work and thrives in a busy healthcare environment. You are solution-focused, adaptable, and committed to delivering service excellence.**Knowledge & Experience**· Previous customer service experience, including face-to-face, telephone, and written communication· Previous health clerical experience (desirable)· Experience with the IBA Patient Management System, or willingness to learn**Skills & Attributes**· Positive and proactive customer service skills· Excellent communication skills, with the ability to respond compassionately in a hospital setting· Proven time management and organisational skills· Proficient computer skills· Flexibility, responding to new and complex situations by adjusting behaviour appropriately· Ability to achieve positive outcomes and promote a collaborative team environment· Demonstrated commitment to managing clinical and clerical administration within a postnatal ward and upholding standards of service excellence**Why work for SVPHM**You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.• Join the St Vincent's Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD• Salary packaging available (pay less tax and increase your take home pay!)• Gain access to discounted gym membership through Fitness Passport• Option to join our workplace giving program, Give4Good• A great work life balance with options to purchase additional leave• Receive a staff discount on hospital admissions to any SVHA Private Hospital**About St. Vincent's Private Hospital Melbourne**Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.**APPLY NOW!**If this is the role for you, please hit the APPLY button now!Your application must include: • Cover Letter • ResumeWe are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions.For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.**Requirements:** Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.**Have A Question & Want to Know More:**If you would like to discuss this opportunity, please contact Clara Laming or Kerry Mullen, our Postnatal Unit Managers for a confidential discussion on 0394117451## Closing Date:7 March 2026 11:59pm## Reconciliation Action Plan:*At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.**For further information, visit https or get in contact at indigenouscareers@svha.org.au*## Code of Conduct:Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do.From modest beginnings, St Vincent's Health Australia is today the nation's largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.#J-18808-Ljbffr