Delivering child protection services requires a multifaceted approach, encompassing assessment, intervention, casework, and case management in accordance with legislation and best practice guidelines.
Child safety officers work collaboratively within teams based in Child Safety Service Centres, serving specific geographical areas throughout Queensland.
* Developing and delivering accountable, integrated child protection services for complex cases necessitates an unwavering commitment to cultural sensitivity and community understanding. This entails working in accordance with departmental policies and procedures, as well as statutory responsibilities and the child protection practice framework.
* Maintaining high-quality child protection practices involves conducting thorough assessments, interventions, casework, and complex case management as part of a multi-disciplinary team effort.
* Becoming an effective team member demands fostering culturally appropriate, professional relationships with colleagues, stakeholders, children, young people, and families, as well as Non-Government Organisations (NGOs) and other service providers.
* Establishing a culture of excellence in frontline service delivery necessitates collaboration, cooperation, and a commitment to quality, integrity, and continuous improvement.
* Accurate and comprehensive record-keeping is essential in maintaining high-quality case records in accordance with departmental case management requirements.
* Pursuing continuous learning and professional development ensures that child protection professionals remain knowledgeable about contemporary and evidence-based practices.
* Engaging in ongoing quality improvement initiatives enables the identification and implementation of best practices.
* Mentoring new and less experienced child safety officers helps them develop their skills and knowledge, drawing on professional experience in relevant child protection fields.
To excel in this role, you will require excellent communication and interpersonal skills, as well as the ability to work effectively in a dynamic team environment.
This opportunity offers a chance to make a positive impact on the lives of children and families, while also contributing to the advancement of child protection practices in Queensland.