Retail Sales Assistant Job Opportunity
As a Retail Sales Assistant, you will play a vital role in providing exceptional customer service and clinical support to our clients.
Key Responsibilities:
* You will be the primary point of contact for new and existing customers, both in-store and over the phone.
* Conduct diagnostic evaluations and titration studies for sleep-disordered breathing.
* Collaborate with healthcare professionals to develop personalized treatment plans.
* Educate customers and families on sleep disorders and therapy options.
* Recommend CPAP masks and equipment tailored to individual needs.
* Provide setup, training, and ongoing support for CPAP therapy.
* Follow up with customers to ensure therapy compliance and satisfaction.
* Promote and upsell products and services based on customer needs.
* Maintain a clean and organized clinic and retail space.
* Manage payments, banking procedures, and stock levels.
Requirements:
* Experience in retail or customer service, preferably in healthcare.
* Excellent communication and active listening skills.
* A calm, compassionate, and solution-oriented approach under pressure.
* Ability to work collaboratively with healthcare professionals.
* Reliability, honesty, and commitment to delivering outstanding care.
* Willingness to learn – full training provided.
This role offers a rewarding opportunity to make a meaningful impact in customers' lives. If you are passionate about delivering exceptional customer service and clinical support, we encourage you to apply.