This is a fast-paced Administration Assistant is a support role focused on managing inbound communications, assisting clients, and keeping internal processes running smoothly.
Responsibilities
* Managing incoming calls and email enquiries
* Monitoring and organising shared inboxes
* Assisting clients with bookings and general enquiries
* Coordinating appointments and job allocations
* Following up documentation and client information
* Data entry and CRM management
* Supporting the wider team with administrative tasks
* Providing a professional and friendly first point of contact for clients
About You
* Highly organised with strong attention to detail
* Confident communicating over phone and email
* Friendly, professional, and customer-focused
* Able to multitask and prioritise effectively
* Experienced in administration or customer service
* Comfortable using Outlook, Microsoft Office, and CRM systems
* A proactive team player with a positive attitude
Benefits
* Supportive and collaborative team environment
* Chance to grow within a growing business
* Ongoing training and development
* Convenient office location
* Full-time stable position
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