Job Title: Conference & Event Operations Assistant Manager
Rydges Hotels and Resorts is seeking a skilled professional to join the team as a Conference and Event Operations Assistant Manager. This role will be responsible for collaborating on strategy, leading the successful operations of the Conference & Events team, and ensuring exceptional guest experiences.
This is a full-time position that requires setting and maintaining strong service procedures, leading by example, and fostering a culture of operational excellence. The ideal candidate will have minimum 2 years' experience in a similar operational focused position, with a proven track record of success in fast-paced, high-volume F&B venues.
Responsibilities:
* Accountability for daily operations of delegated Food and Beverage Outlet/s
* Collaboration with other Hotel departments to ensure smooth and efficient event operations
* Leadership with passion and fostering a culture of operational excellence
* Recruitment, training, and development of a guest-centric staff
* Supervision and leadership of an enthusiastic and motivated team
* Optimization of rosters to ensure service expectations and budgeted targets are met
* Maximization of all revenue opportunities, creation, collaboration, and driving promotions
* Optimization of profitability through exacting cost control
Requirements:
* Minimum 2 years' experience in a similar operational focused position
* Experience working in fast-paced, high-volume F&B venues
* Bar and barista experience
* Highly motivated and excellent organizational skills
* Experience leading and managing a team
* Experience with rostering, ordering, and stock control
* Knowledge of POS systems
* Ability to build and maintain strong relationships
* Excellent personal presentation and a high level of professionalism
* Responsible Service of Alcohol certificate
Benefits:
* Incredible team member discounts from your first day on-the-job
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, and more
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
* Awesome winter and summer savings and discounts at Thredbo
* Rapid career growth opportunities through our EVT network
* Local community involvement, volunteering, and charitable giving