Job Title: Counter Team Lead
As a Counter Team Lead, you will be responsible for supervising and motivating Brow and Beauty Experts to ensure sales targets are met and high customer service standards are maintained.
Key Responsibilities:
* Motivating staff and delegating roles
* Achieving counter and service sales targets
* Brow services - Waxing, Tinting, and tweezing to enhance customer satisfaction
* Daily team meetings, effective communication, and recognition of positive work to motivate in-store teams
* Creating engaging in-store events and promotions
* Ensuring the counter remains stocked at all times
* Effective communication with store/department managers and area managers
* Completing daily, weekly, monthly, and yearly administrative tasks
* Staff Rotas - Ensuring fair and timely completion
Requirements:
* Dynamic, enthusiastic approach to work
* Passion for make-up and retail industries
* Result-oriented mindset with a desire to challenge oneself
* Flexibility to work weekends, late nights, Bank holidays, and holiday periods
* Minimum 6 months retail experience
Benefits:
* Product Discounts
* Staff Sale Offers
* New Launch Privileges
* Annual Leave
* Comprehensive Training
* Refer-a-Friend Scheme
* Competitive Commission Scheme