The Compliance & HR Officer (NDIS – SIL) is responsible for ensuring the organisation's ongoing compliance with the NDIS Practice Standards, NDIS Code of Conduct, and relevant legislation, with a specific focus on Supported Independent Living (SIL) homes. The role combines compliance and human resources responsibilities, ensures internal systems and documentation are audit-ready at all times, supports NDIS audits, and maintains workforce compliance across SIL services.
Key Responsibilities
NDIS Compliance, Audit & SIL Home Readiness
• Ensure all SIL homes, internal systems, and records demonstrate compliance with the NDIS Practice Standards and Quality Indicators
• Lead preparation for NDIS certification and verification audits, including re-registration audits
• Act as the primary liaison with NDIS auditors and the NDIS Quality and Safeguards Commission
• Coordinate audit logistics, evidence submission, staff interviews, and site readiness
• Manage audit findings, including non-conformities, corrective action plans, and evidence close-out within required timeframes
• Conduct internal audits and SIL site compliance reviews to ensure ongoing readiness
Systems & Document Control (NDIS Audit Aligned)
• Ensure documented systems and processes are in place to demonstrate compliance with the NDIS Practice Standards
• Implement and maintain a controlled document management system, ensuring all records are current, approved, version-controlled, and accessible
• Ensure audit evidence is accurate, traceable, secure, and readily retrievable
• Maintain document control registers including document ownership, review dates, and approval status
• Ensure access controls protect participant and staff information in line with privacy obligations
• Identify and address system gaps likely to result in audit non-conformities
Human Resources & Workforce Compliance
• Manage recruitment, onboarding, contracts, and offboarding
• Ensure compliance with NDIS Worker Screening, qualifications, and mandatory training
• Maintain accurate, confidential, and audit-ready staff records
• Support performance management, conduct, and disciplinary processes
Microsoft Administration & Information Management
• Administer Microsoft 365 systems, including SharePoint, Teams, Outlook, and OneDrive
• Maintain secure, structured document storage and information governance systems
Training & Continuous Improvement
• Deliver compliance, HR, and audit readiness training
• Promote a culture of quality, safety, and continuous improvement