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Customer service agent

Ulverstone
Woolworths Group
Customer Service Agent
Posted: 31 July
Offer description

2 months ago Be among the first 25 applicants

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1. Attractive team benefits, stability, and career pathways
* Supportive and inclusive team
About The Role

The primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet delivery schedules. The role involves maintaining high customer service standards by ensuring zero damage to property and utilizing 'sign on glass' technology for all deliveries. Responsibilities also include managing SH&E responsibilities in line with policies, conducting pre-shift vehicle inspections, and keeping vehicles clean.

All candidates will undergo a pre-employment medical check as part of creating a safe working environment.

What You'll Do
* Provide exceptional customer service
* Manage difficult customer situations effectively
* Communicate clearly in verbal and written forms
* Display good interpersonal skills, friendliness, and courtesy
* Work independently
* Present yourself well
* Handle a fast-paced environment and prioritize tasks
* Hold a current Full Driver's Licence
What You'll Bring

The right attitude is essential to go the extra mile and exceed customer expectations.

* Genuine passion for food and shopping
* Customer-first mentality
* Teamwork spirit and willingness to grow with others
* Flexibility and adaptability to change
* Reliability and willingness to work
What You'll Experience

Our Team Members are central to our success, and we support your career growth and reward excellent work.

* Team discounts across Woolworths Group brands and a rewards program
* Well-being programs, including 24/7 access to the Sonder app
* Progressive leave policies for personal needs
Endless possibilities with Woolworths Group

We are part of Woolworths Group, with over 200,000 passionate individuals working towards our purpose: creating better experiences for our customers. We foster a culture of innovation, care, flexibility, and growth, enabling us to meet the needs of over 24 million customers weekly. Together, we can achieve great things.

Everyone belongs at Woolworths Group

We value diversity, equity, inclusion, and belonging, believing they are key to our purpose of being better together. We aim to create an inclusive workplace where everyone can thrive and reach their potential. We welcome all candidates and offer support for any adjustments needed during the hiring process.

Discover more opportunities with Woolworths Group.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Retail

Referrals increase your chances of interviewing at Woolworths Group by 2x.


Set job alerts for "Customer Service Representative" roles.

Locations: South Burnie, Tasmania, Australia; Middlesex, Tasmania, Australia; Devonport, Tasmania, Australia.

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