Add expected salary to your profile for insightsIT Support Officer - Join Brecken Health in Bunbury and the South-West!Are you a skilled and customer-focused IT professional looking for a rewarding opportunity in Bunbury? Brecken Health, a growing group of General Practices across WA's South-West region and Perth Metro area, is seeking a proactive IT Support Officer to join our friendly team. This role can be either full-time or part-time and is based in our Bunbury office, with regular travel across the South-West region to provide on-site support to our practices.As part of our IT team, you'll be the go-to person for our admin, management, and clinical teams, ensuring smooth IT operations and upholding the highest standards of computer and internet security.What we offer:Flexibility: Enjoy hours that can adapt to your needs (occasional weekend/after-hours work will be required).Supportive Culture: Thrive in a friendly and encouraging work environment.Growth Opportunities: Benefit from professional development, mentoring, and training.About the role:Diagnose and resolve IT issues effectively through in-person support, phone/Zoom, and email.Respond promptly to inquiries, prioritising tasks and escalating when necessary.Take ownership of computer and information security protocols.Collaborate with the IT team and management to promote a strong security culture and deliver relevant training.About you:Experience in a similar role;This role requires excellent communication and interpersonal skills, you will be required to provide excellent customer service and treat colleagues courteously and with genuine empathy;Ability to explain technical concepts clearly over the phone to users with varying levels of IT knowledge;Maintain absolute confidentiality regarding client and business information; andYou will be visiting practices across the South-West region, so a current driver's license and your own vehicle are required.To apply:To submit your application for this position please apply via Seek with a cover letter and your current CV. If you have any questions about the role please email Charlotte at hr@breckenhealth.com.au. Please note that only shortlisted candidates will be contacted.Unlock job insightsSalary: (Insert salary range)Match Number of applicants Skills matchYour application will include the following questions:How many years' experience do you have as an Information Technology Support Officer?Do you own or have regular access to a car?Which of the following statements best describes your right to work in Australia?Which of the following medical practice management software do you have experience with?
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