Learning Resources Team (UQ Library)
Shape the student experience by delivering high-quality, innovative library support in a collaborative and fast-paced environment. Part‐time (20% fixed‐term position until end of December 2026. Base salary will be in the range $77,545 - $82,218 + 17% super (HEW Level 4) Based at our Vibrant St Lucia Campus.
About This Opportunity
We have an exciting approximate 6 month fixed‐term opportunity as a Library Services Officer to join our dynamic team dedicated to delivering exceptional support to students and academics. You'll play an important part in enabling learning, teaching, and research, while helping shape innovative and responsive library services. Working in a collaborative and fast-paced environment, you'll bring your problem‐solving skills, adaptability, and commitment to great service to help enhance the library experience for our UQ community.
Key Responsibilities
* Providing high‐quality advice and support on library resources, systems, and services.
* Responding to client enquiries and resolving issues, including basic IT support, with escalation where required.
* Supporting and mentoring colleagues, coordinating workflows, and assisting with small projects.
* Contributing to continuous improvement initiatives, procedural documentation, and service enhancements.
About UQ
As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‐campus childcare, affordable parking, and salary packaging.
About You
* Relevant qualifications and/or equivalent experience with a strong record of service delivery.
* Proven ability to deliver high‐quality results with attention to detail and ownership of tasks.
* Strong digital and technology skills, including familiarity with library systems and software applications.
* Excellent communication and interpersonal skills, including active listening and clear expression.
* Collaborative and adaptable team player, thriving in changing environments and supporting team goals.
* Proactive, self‐motivated, and committed to continuous learning and improvement.
Please note:
The University of Queensland Library reserves the right to transfer staff to any of its services.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We're also happy to support any accessibility needs throughout the recruitment process.
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