**Role Summary**
We are seeking a skilled Equipment Maintenance Supervisor to oversee the maintenance of our equipment fleet. This is a varied role that requires strong leadership and technical skills.
**Key Responsibilities**:
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
* Monitor and manage daily workflow, ensuring compliance with established procedures
* Assign tasks to technicians, provide guidance and support as needed
* Maintain product knowledge, collaborate with parts department to ensure seamless operations
* Address customer disputes, work closely with service manager to resolve issues
* Ensure timely completion of warranty and work-in-progress requirements
* Review repair work before releasing to customers, maintain product knowledge and liaison with parts department
**Requirements**:
* Mechanical trade certificate
* Experience with engine overhauls and major repairs, including electrical, hydraulic, and diagnostic skills
* Strong supervisory experience, ability to lead, mentor, and develop team members
* Current and valid driver's license
* Mature attitude, logical and methodical approach to work
* Possession of high-risk work tickets and/or licenses highly regarded
**What We Offer**:
A challenging and rewarding role with opportunities for growth and development. If you have a passion for equipment maintenance and leadership, we encourage you to apply.