Leadership Role
We seek experienced professionals to lead our Frontline Operations group.
As a leader, you'll oversee services ensuring tax and superannuation systems' integrity in Australia.
You will support staff development, guiding growth and fostering engagement and continuous improvement.
Key Responsibilities
* Lead teams in client contact centres or provide technical guidance to clients and staff.
* Deliver contract management activities supporting commercial services, including outsource contracts.
* Provide tailored solutions optimising debt recovery and influencing client behaviour.
* Translate complex insights into actions to resolve procedural issues.
Workplace Diversity
We value diversity through our people and perspectives. We encourage applications from diverse backgrounds and can provide reasonable adjustments throughout the recruitment process.