Job Title: Operations Director for Patient Transport Services
We are seeking an experienced Operations Director to lead our patient transport services team. The successful candidate will be responsible for ensuring the efficient delivery of transport services and equipment to meet the needs of patients and hospital staff.
About the Role:
* Develop and implement strategies to improve service delivery and efficiency
* Lead a team of transport coordinators and drivers to provide excellent customer service
* Ensure compliance with safety and quality standards
* Collaborate with other departments to identify opportunities for enhancement of services
* Foster a positive and inclusive team culture
Key Responsibilities:
1. Service Delivery: Develop and implement effective transport services to ensure timely and safe movement of patients
2. Team Leadership: Lead, coach, and develop your team to achieve high standards of customer service and operational efficiency
3. Quality Assurance: Ensure compliance with safety and quality standards, identifying areas for improvement and implementing corrective actions
4. Partnership and Collaboration: Work collaboratively with other departments to identify opportunities for enhancement of services and implement joint initiatives
5. Culture and Engagement: Foster a positive and inclusive team culture, promoting employee well-being and engagement
Requirements:
* 3+ years of experience in operations management or a related field
* Proven track record of improving service delivery and efficiency
* Excellent leadership and communication skills
* Able to work effectively in a fast-paced environment
* Degree in Business Administration, Operations Management, or a related field
Benefits:
* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* A supportive and inclusive work environment
* Opportunities for career advancement