Overview
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
The AI Business Process Global Black Belt (GBB) teams are high-level sellers with a passion to help customers digitally transform the way in which their business runs, driving new levels of profitability for their organization. As a member of our Global Black Belt Team, you will be an industry-aligned, outcome-driven sales expert. Working with our most important customers and partners, you will help deliver end-to-end AI-led business transformation by envisioning solutions and associated business value to existing pain points and needs. You will execute the sales process, from validating opportunities, to pitching transformative solutions, to landing AI transformation wins with customer reference examples. You will own the orchestration of a virtual pursuit team of technical (solution) experts including presales, co-sell partners, and Independent Software Vendors. You will provide customers with new and emerging solutions aligned to their business needs within the Microsoft AI Business Process portfolio of offerings through our defined sales method. You will establish yourself as an expert resource to internal peers and teammates to help document win and loss patterns, provide feedback to Marketing and Product groups, and new best practices in community forums. This role is flexible in that you can work [up to 100%] from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Own Service Category success, as well as Big Bet program and Culture initiatives as defined by Timezone Lead Actively engage and collaborate on regional growth initiatives and support TZ leads on monthly business performance reviews. Identify successful engagement patterns, sales motion milestones, and GTM processes and execution in emerging solutions Support delivery of industry aligned, customer-centric solution presentations, business case, and competitive differentiation to land Market Making Wins. Document and share repeatable win patterns across industries, regional sales patterns across, and GTM Strategy reviews. Partner with Regional SE&O and STU Leaders to design and land sales motions and integrate Voice of the Community and Voice of the Field insights into existing ROB. Strong collaboration and leadership on cross-solution Copilot opportunities in region. Drive consistency in strategic initiatives across GBB managers and teams. Support development and delivery of compete programs, business value assets and/or partner workshop offerings. Adhoc of SMC Support on Key deals
Qualifications
Required Qualifications (RQs)
7+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience OR equivalent experience
Preferred Qualifications (PQs)
9+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience 6+ years solution or services sales experience Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets. Deep Understanding of Business solutions, specifically: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, and Low Code offerings Expert understanding + 1 to 2 years' experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government Broad understanding of commercial cloud offerings, ideally including Microsoft's cloud platform, as well as competitors and related ecosystems. Security, regulatory and compliance needs of global customers Design Thinking and Solution Envisioning and strong presentation, white-boarding and communication
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.