Job Description
At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.
Our clinics within Southern Tasmania are currently seeking a Medical Receptionists/Contact Centre Agent to join the team. This is a Full-Time permanent position and working from Monday to Friday with rotating shifts between the core hours of 8.00am and 5.30pm. The locations include Calvary Hospital, Kingston, Rosny and Hobart Private Hospital.
Reporting to the Regional Administration Manager, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.
Key Accountabilities
* Driving the delivery of high-quality reception services
* Providing excellent customer service and patient care
* Developing and maintaining strong working relationships with patients, referrers, staff and managers
Key Selection Criteria
* Previous medical receptionist background (Ideal but not necessary) or customer service background
* Demonstrated initiative and willingness to learn
* Excellent interpersonal and communication skills
* Ability to work autonomously and in a team environment
* Current Drivers license
Life at I-MED Radiology
* Competitive remuneration corresponding with experience
* Comprehensive induction training and ongoing development
* Opportunity for career growth and professional progression
* To be part of a fun & dedicated team that celebrates wins and successes
* Commitment to your health and well-being, including access to employee assistance program
Diversity and Inclusion
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
If this role stands out to you but you don't feel like you 'tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.
Next Steps
If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
About Us
With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.
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