Location: In Office, Richmond
**Job Type**: Full time
**Salary**: $70,000 + commission (OTE up to $100,000)
**About Us**:
At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. Patient care is part of our DNA, being founded by patients for patients.
We're a passionate, goal-driven team with the mission of creating a 5-star service and the most cost-effective solution to high-quality plant-based medicine in Australia. We don't want to be the everyday medical clinic; we bring personality and professionalism to simplify the process for our patients.
**Position Overview**:
As a Business Development Representative, you will play a pivotal role in our mission to deliver exceptional care and support to our patients. Based in our Richmond office, you will be reporting to your Team Leader while collaborating closely with our patient support team to ensure a seamless patient experience. You will be the first point of contact for new patients entering the clinic and will be responsible for growing the patient base through inbound and outbound activity.
- (Please note: comprehensive sales training will be provided on the job.)_
Key Responsibilities:
**Lead Outreach & Patient Engagement**: Initiate and manage outbound calls to potential patients, presenting easykind's services.
**Appointment Scheduling & Calendar Management**: Coordinate with patients to efficiently fill the calendar with bookings, ensuring optimal appointment scheduling.
**Sales Inquiry Handling**: Respond promptly to incoming inquiries, providing detailed information about easykind's services.
**KPI & Performance Tracking**: Collaborate in setting and achieving key performance indicators related to patient onboarding and engagement, delivering 5 star service for our patient base.
**Reporting & Administration**:Prepare weekly/monthly reports on sales performance and provide general administrative and operational support as needed.
**What We're Looking For**:
Experience Preferred: 1-2 years of experience in sales, particularly in a target-driven environment, is highly valued. Experience in healthcare or patient care is a plus but not required.
- Strong interpersonal and communication skills.
- A compassionate, patient-focused approach.
- Ability to multitask and manage priorities effectively.
- Familiarity with healthcare systems, CRM tools, and tele-health platforms.
What We Offer:
- A chance to be part of a growing industry with immense potential.
- An inclusive and supportive work culture (it's a pretty elite crew).
- Competitive salary with pathways for promotions and new roles.
- Opportunities for professional growth and development.
- At easykind, we believe diversity fuels innovation. We're committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you're passionate about compassionate care and are ready to join a forward-thinking team, we can't wait to meet you_