Job Title: Barista
Job Summary:
Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner.
* Prepares espresso orders for customers and catering using standard measures and recipes.
* Enters orders accurately into POS device; accepts cash and charge payments.
* Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
* Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
* Maintains sanitation and orderliness of all equipment, supplies and utensils.
* Ensures proper food preparation by using approved recipes and following prescribed production standards.
* Keeps display equipment clean and free of debris during meal service.
* Cleans equipment and workstation thoroughly before leaving the area for other assignments.
* Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
* Serves customers quickly and efficiently, and prevents delays in serving lines.
* Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
* Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
* Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
* Performs other duties as assigned.
Essential Qualifications:
The ideal candidate will have experience working in a fast-paced environment, excellent communication skills and ability to multitask.
Benefits:
* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Paid Time Off
* Holiday Time Off (varies by site/state)
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)