Hitachi Benefits
* TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
* Competitive pay rate: $$$$ A rewarding salary
* Allowance: Housing allowance
* Tool of Trade: Fully maintained company vehicle + laptop + mobile
* Health: Discounted Medibank health insurance policy
* Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods
* Uniform: Generous uniform supplied with Full PPE
About The Opportunity
We have an exciting opportunity for a Project Manager to join our Emerald team. Based across Clermont Coal mine site, you will be the first point of contact for our company and be responsible for a team of fitters based on site. Your extensive knowledge of large mining hydraulic excavators will enable you to be successful in this customer-facing role.
As a Brand Ambassador, you will promote Hitachi’s service and parts components to deliver Total Customer Satisfaction and ensure a high degree of service and support is maintained.
This role is Drive in Drive Out and requires 2 – 3 camp night stays. The days can be flexible according to your work schedule.
About The Role
* Working collaboratively with the Service Department to meet and exceed customer expectations.
* Plan and prepare relevant documentation related to machine performance, customer products, workmanship, warranty, and diagnostic information.
* Manage customer (internal and external) relationships.
* Identify contract requirements and actively engage with other departments.
* Manage Timesheets and payroll enquiries.
* Engage with Business Development Manager to analyse market opportunities and form business development strategies.
* Maintain customer records in CRM system.
About You
* Certificate III in Mechanical Engineering, HV Electrician trade, or related heavy diesel qualifications.
* Trusted to provide holistic technical advice on hydraulics and mechanical components for Hitachi’s Large Mining Excavator range.
* Committed to meeting deadlines through planning and execution of shutdowns.
* Previous mine site experience will be highly regarded.
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate, and genuinely value diversity at our company.
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