We are a global alternative asset manager specialising in private credit, real estate and hospitality. We lend to property, corporate and specialty finance sectors and provide corporate advice.
We have a team of over 800 professionals across locations in Australia, China, Hong Kong, New Zealand, Singapore and the United States. For more information visit: https://mafinancial.com/
We're looking for an enthusiastic and detail-oriented Operations Administrator to join our Centre Management team based at Hyperdome.
This is a great opportunity for someone who thrives in a fast-paced environment and enjoys supporting operational functions within a retail centre.
Key responsibilities
* Provide day-to-day administrative support to the Operations Manager and Assistant Operations Manager
* Manage purchase orders and invoicing for the Operations department
* Maintain operational records, registers, and compliance documentation
* Coordinate contractor access, inductions, and required documentation
* Manage the Operations team inbox and respond to enquiries
* Support the Centre Management team with operational queries and tasks
* Act as a first point of contact for operational queries from retailers and customers
* Log, track, and follow up on maintenance requests and complaints
* Assist in coordinating responses to retailer service issues (e.g. air-conditioning, leaks)
* Support centre cleanliness, security, and presentation standards
Tenancy Delivery Support
* Assist with tracking tenancy delivery timelines and critical dates
* Support the Centre Management team with tenancy-related deliverables
* Maintain tenancy delivery records and documentation
Compliance & Risk Support
* Assist in maintaining compliance documentation (Essential Safety Measures, NABERS, Dangerous Goods, etc.)
* Support risk management processes including audits, insurance, and OH&S documentation
* Assist with emergency management processes, training coordination, and documentation
We are looking for applicants with the following experience and attributes:
* Administrative background with a strong customer service focus
* Experience in retail shopping centres highly regarded
* Familiarity with property or administration systems preferred
* High attention to detail and strong organisational skills
* Proficiency in Microsoft Office
* Ability to work independently and manage competing priorities
* Strong communication skills to liaise with retailers, contractors, and stakeholders
* Great career growth opportunities and collaborative team environment
* Additional leave of 2 well-being days off per year
* Paid study leave to support career and personal development
* Competitive parental leave benefits
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