Posted Wednesday, January 14, **** at 4:00 PM
Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact?
Welcome to SIRVA.
We are theworld's leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions.
With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.
Why Choose SIRVA?
At SIRVA, your career knows no boundaries.
As a global organization, we offer endless opportunities to grow, connect, and thrive—whether it's through international collaboration, leadership development, or simply forming friendships across continents.
POSITION SUMMARY
Responsible for the customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, the securing of a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operational teams for execution.
The Pre-sales Consultant may be required to carry out virtual surveys and inspections to enable a cross-functional service within the organisation.
To ensure that all prospective clients are made aware of the company's payment requirements.
Administration
Prompt follow up of voice mailed messages and web based 'Request a Quote' via personalised phone call within 24 hrs.
Qualify incoming telephone sales enquiries and immediately evaluate high-value opportunities for hand over to Moving Sales Consultants via appointment booking screen.
Full-service relationship management for all other valued opportunities from follow through to completion.
Prepare and send quotes as requested
Collect and enter move inspections/quotes in Navision/ProMove
Follow up all leads within 48 hours of contact to client with possibility to negotiate prices of removals within appropriate margin levels to achieve confirmed sale.
Collaborate and instruct services either to internal department or to external vendors with clear communication on instruction
Utilise a variety of sales strategies including sales presentations, brochures and product & insurance materials to promote the Allied brand.
On occasion, complete video inspections for International, Domestic removals as required and assist clients in all aspects of moving using a full scope of marketing strategies to promote the Allied brand
To maintain a daily diary of activities that ensures appropriate scheduling of client appointments, sales activities & presentations (video).
PREFERRED SKILLS & EXPERIENCE
Exceptional customer service focus and experience successfully servicing Cooperate and consumer clients.
Excellent written and verbal communication skills
Internal and external relationship building skills
Competent user of IT systems – Navision/Pro-move
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programmes to companies of every size.
With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localised attention and innovative technology that strikes the right balance of self-service and human support.
From relocation and household goods to commercial moving and storage, our portfolio of brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry.
By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide.
We're a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it.
For more information please visit .
Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product.
We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business.
You will be surrounded by some of the brightest and most driven people in the industry.
At Sirva, you will be in great company
Sirva is an equal opportunity employer.
We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.
#J-*****-Ljbffr