Desktop Support Engineer (Australian only)
Location: Melbourne
Position: Permanent
Need only Local (Australian) Candidate
Desktop Support Engineer Responsibilities and Duties
* Oversee and update assigned support service requests.
* Handle daily technical support activities on desktop support, data network and server management.
* Grow clients and communicate to Account Manager by determining new opportunities for optimization.
* Setup desktop computers and peripherals and test network connections.
* Test computers to ensure proper functioning of computer systems.
* Train end users on usage of computer hardware and software.
* Develop and manage effective professional working relationships with contractor personnel, coworkers and clients.
* Adhere to policies as per corporate manuals and directives.
* Extend computer support for systems software and hardware.
* Setup computers and install software for various applications and programs.
* Interact with staff on desktop problems and their resolution.
* Network and connect computers within organization to better communication.
* Order or buy computer systems and liaise with purchase and supplies department.
* Maintain computer peripheral devices like printers and resolve associated problems.
* Ensure hardware shipments are properly transported and stored correctly in the stockroom.
Core, Advanced & Technical Skills
Core skills:
* Knowledge of computer science
* Knowledge of software engineering
* Background in IT
* Ability to multitask
* Keep calm under pressure
Advanced skills:
* Programming experience
* Network security experience
* Training experience
Preferred Certifications
* Microsoft Certified Professional (MCP)
* Microsoft Certified Solutions Expert (MCSE)
* Information Technology Infrastructure Library (ITIL)
Interested candidates can apply or share updated CV on or can reach me on +61 283 195 538.
Regards
Purnima
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