Role Overview
In this critical position, you will deliver technical support for renewable energy storage systems.
Key Responsibilities:
* Collaborate with installers and distributors to resolve system issues through remote and on-site assistance.
* Analyze system logs and data to identify hardware or software problems and develop effective solutions.
* Conduct on-site replacements and performance testing to ensure optimal system operation.
* Develop and conduct training sessions to enhance installation knowledge and create detailed guides for system setup.
* Provide valuable feedback to global engineering teams to inform product development.
About the Position
This is a fantastic opportunity to join a leading provider of innovative energy storage solutions and contribute to shaping the future of renewable energy.
Requirements and Qualifications
* Bachelor's degree in Electrical Engineering or a related field.
* At least three years of experience in technical support.
* Exceptional electrical troubleshooting skills and knowledge of grid connection standards.
* Excellent communication and problem-solving abilities.