Luxury Hotel Front Office Leader Job Description
A luxury hotel chain in Melbourne seeks a senior hospitality professional to lead the front office team, ensuring seamless guest experiences.
Key Responsibilities:
* Lead and manage front office operations to deliver exceptional service to guests.
* Foster a positive team culture, promoting motivation and engagement among staff members.
* Develop and implement strategies to improve operational efficiency and customer satisfaction.
Requirements:
To be successful in this role, you will need:
* Extensive experience in front office operations, preferably in a luxury hotel setting.
* Strong leadership skills, with the ability to motivate and inspire teams.
* Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
* Full Australian working rights and flexibility to work 24/7 shifts as required.
What We Offer:
This is an excellent opportunity for a motivated and experienced hospitality professional to join our team and contribute to delivering exceptional guest experiences.
We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values innovation and collaboration.
About Us:
Our organization is committed to delivering outstanding customer service and creating memorable experiences for our guests. We are seeking like-minded professionals who share our passion for hospitality and are dedicated to excellence in every aspect of their work.