Receptionist Position
We are seeking a highly motivated and enthusiastic Receptionist to join our team.
About the Role:
* Provide exceptional customer service to guests and teams
* Process guest check-ins and outs using booking systems
* Coordinate with Housekeeping to ensure accommodation readiness
* Supply guests with information on property and local areas of interest
* Complete day-to-day office administration tasks
Key Responsibilities:
* Manage front desk operations, including check-ins, check-outs and key transactions
* Respond to guest inquiries and resolve issues in a timely manner
* Maintain accurate records and reports, as required
* Assist with cash handling and reconcile discrepancies
* Develop and maintain relationships with guests, colleagues and partners
Requirements:
* Previous reception experience in the hospitality industry
* Passionate about delivering exceptional guest experiences
* Proficient computer skills, including knowledge of RMS or comparable reservation systems
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
As a skilled Receptionist, you will be responsible for providing exceptional service to our guests. If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we encourage you to apply for this role.