Job Opportunity
We are seeking a highly skilled Administrator to join our Platform team.
The successful candidate will be responsible for configuring and managing SaaS platforms, specifically SAP SuccessFactors, to ensure they meet organisational objectives and deliver optimal performance.
About the Role
* This role requires the ability to configure and manage complex systems, with a strong focus on process improvement and system optimisation.
* The ideal candidate will have excellent problem-solving skills, including the ability to identify, analyse, and resolve complex system issues.
* A high level of written communication skill is also essential, with the ability to prepare clear and concise briefs and reports.
Key Responsibilities
1. Configure and manage SaaS platforms, particularly SAP SuccessFactors, to ensure they meet organisational objectives and deliver optimal performance.
2. Collaborate with stakeholders to gather requirements and deliver scalable, maintainable solutions that drive process improvements.
3. Conduct quality assurance (QA) testing to identify and address system bugs and defects, ensuring reliable platform performance.
4. Provide timely support to end-users, resolving queries and technical issues effectively.
5. Develop, maintain, and improve standard operating procedures (SOPs) to uphold consistency and operational excellence.
6. Oversee environment management and implement data masking to protect sensitive information and ensure compliance with governance standards.
7. Prepare operational reports using tools such as Power BI, providing insights to support decision-making and continuous improvement.
8. Prepare data and provide support for the execution of the training strategy to enhance end-user proficiency and adherence to best practices.
9. Participate in audits and compliance reviews, ensuring adherence to regulatory and organisational standards and identifying areas for improvement.
What We Offer
In this role, you will have the opportunity to work on complex projects, develop your skills and expertise, and contribute to the success of our organisation.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
We value diversity, equity, and inclusion, and welcome applications from candidates from diverse backgrounds.