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Director of rooms (pre-opening)

Hyatt
Posted: 4 February
Offer description

Description: About Andaz Gold Coast Andaz means "personal style" - a celebration of individuality, curiosity and creativity. Opening in mid-2026 in the heart of Broadbeach, Andaz Gold Coast will redefine the Australian lifestyle hotel scene with: 202 luxurious rooms and suites with imaginative interiors and local artistry The Coast's largest pool deck club: Andaz Pool Club with private cabanas, cocktail bar and al fresco dining Elevated, event-light positioning: a rooms-led hotel without major event spaces Bespoke F&B experiences: Hinterland Bar, a Mediterranean brasserie & bar, and an energising morning bar concept to awaken body, mind and soul Holistic wellbeing offerings and a state-of-the-art fitness centre Immersive local partnerships and tailored guest experiences About Hyatt At Hyatt we care for people so they can be their best. Care comes from an authentic place of _empathy_ and human _connection._ We do this by truly seeing people and getting to know them as _unique_ individuals, to enable us to design and deliver _personal experiences_. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara and The Unbound Collection by Hyatt. The Opportunity This role is not just about rooms! This is about rhythm, flow, detail and drama - the kind guests feel the moment they arrive and remember long after they leave. We are searching for a Director of Rooms who knows how to turn operations into art and service into signature moments ?? What You Will Do Be the guardian of culture, values, and five-star service standards Lead recruitment magic - from talent sourcing to unforgettable onboarding Build HR systems, policies, and processes from the ground up Support department heads withrecruitment, learning & development, and team development Handle employee relations with empathy, discretion, and confidence Ensure compliance, best practices, and smooth HR operations pre- and post-opening ?? Who Are You A people-first professional with luxury, lifestyle, or hospitality experience Organized, proactive, and calm under pressure (even during pre-opening chaos) Confident communicator who can talk policies and people Detail-driven, but never forgets the human behind the file Someone who loves creating something iconic - not just maintaining it Qualifications: Culture At Andaz Gold Coast, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Fun, Creativity, Respect, Empathy, Integrity, and Humility at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset - YOU! Benefits With enriching work comes amazing rewards! Just some of our associate benefits include: Discounted accommodation rates for associates as well as friends and family Food and Beverage discounts at Australian-based Hyatt properties Fully laundered uniforms Learning & Development opportunities Primary Location: AU-QL-Gold Coast Organization: Andaz Gold Coast Job Level: Full-time Job: Administrative Req ID: GOL000293 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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