We are a forward-thinking team dedicated to revolutionizing the property experience.
Our Culture
We pride ourselves on our high-performing culture centered around collaboration and innovation. Our purpose-driven approach has earned us recognition as one of Australia's top workplaces.
The Role
The Client Liaison works in a cross-functional team known as a Hub, managing Specialist Sales, Success, and Support. You will facilitate connections between customers and the right teams to help their businesses thrive.
Key Responsibilities
* Develop and maintain relationships with tiered customers in a defined market or region.
* Identify customer needs and growth opportunities, engaging relevant Hub team members to action.
* Cultivate revenue through product upgrades and maintain 100% product retention.
* Promote product and feature usage through quarterly business reviews and connecting customers with Customer Advocacy.
What We Are Looking For
* A seasoned professional who can build, manage, and efficiently convert their own pipeline of opportunities within Salesforce.
* A proven track record of business development and sales skills, with a focus on strategic targets.
* A curious and connectors mindset.
* Strong relationships with internal stakeholders and customers.