Role Description
The ideal candidate will be a highly motivated and results-driven retail leader who is passionate about delivering exceptional customer service and driving sales growth.
As a key member of our team, you will be responsible for leading daily store operations, motivating and mentoring a diverse team of footwear enthusiasts, and ensuring the store presentation is immaculate through visual merchandising.
Additionally, you will:
* Inspire and help mentor a team to reach set KPIs and sales targets – celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
* Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement
* Ensure store presentation is immaculate through visual merchandising
* Take a proactive approach in loss prevention management i.e. stock shrinkage
* Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)
Key Responsibilities:
* Lead daily store operations and drive sales growth
* Motivate and mentor a team to achieve set KPIs and sales targets
* Ensure store presentation is immaculate through visual merchandising
* Monitor and improve store sales performance
* Implement loss prevention strategies
Requirements:
* Previous retail/store leadership experience with a proven track record of driving sales growth and achieving KPIs
* Strong communication and interpersonal skills with the ability to motivate and mentor a team
* Excellent time management skills with the ability to prioritize tasks and meet deadlines
* A warm and welcoming nature with the ability to create a memorable service experience for customers
Benefits:
* Generous discounts for employees and their families across multiple brands
* Training and development opportunities to help employees grow and develop in their roles
* Monthly bonus scheme based on KPI achievement
* Exclusive benefits platform offering discounts and savings from leading retailers
* Employee Assistance Program providing access to mental health professionals