About the role
Gunners Business Solutions is a technology company focused on providing our clients with superior Managed I.T and print solutions. We are a vibrant, and progressive team that thrives on the challenges our clients are faced with in an ever changing, digitally driven workplace. As we continue to grow, we are looking for team members that will be a great fit for our culture and are willing to go the extra mile to provide our clients with outstanding service and support.
We currently have a role available for an individual to join our client services team, focussing on print management support and delivering technical expertise for our managed print clients.
About the role
Carrying out general field service and diagnosis work on all printers & copiers.
Monitoring and management of our service software program
Assisting clients remotely to diagnose issues and faults.
Accurately recording time and parts in our client management software.
Performing mechanical maintenance duties as per maintenance plans while upholding the integrity of the equipment and ensuring secure operation
Providing feedback for efficient maintenance planning improvements.
Spending time out in the field with our clients to remedy any faults.
Skills and experience
To succeed in this role, it would be advantageous if you had:
Previous technical experience working with printers
Technical or I.T based background
Strong diagnostic, fault finding and problem solving skills;
Strong literacy and numeracy skills
Current driver's licence (must have)
Exceptional communication skills with a customer service focus
A demonstrated commitment to safety with the ability to work unsupervised
Any required training will be provided to the successful applicant.
Other Requirements:
The role is onsite, not WFH.
Successful applicant will need to be able to start within a month.
References will need to be provided.
If this role sounds like you, then please forward your cover letter and resume to (emailprotected) or if you would like to know more about the role then please contact us on and speak with Nic.
Application questions
- Do you have a current Australian driver's licence?
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- How many years' experience do you have as a Photocopier Technician?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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📌 Print/Photocopier Technician
🏢 Gunners Business Solutions
📍 Warrnambool