Overview
It's the feeling of being able to grow your own way
The Role: Full-time availability to work on weekends is required. Commencing April 7 '26. Love retail, but feel like you need something more? At Specsavers, we turn retail into a career through the role of an Optical Assistant!
See this as the foundation to build on your retail or customer service experience to become an expert in all things optical.
Responsibilities
* Greet, Guide & Book: Be the first friendly face customers see, assist with their queries, and manage bookings to ensure they're all set for their next visit.
* Support the Experts: Learn to take patients through the pre-testing phase of their eye exam and assist our Optometrists to ensure smooth and efficient appointments.
* Frame Styling Specialist: Dispense glasses with a range of lens options tailored to each customer's needs
* Customer Experience Champion: Be our customer experience champion and help us ensure that our customers leave feeling good.
Learning & Development
Loving this and want to learn more? Once you have learnt the foundation, then be taught to be:
* Master Your Skill: Opportunity to work towards a Cert IV in Optical Dispensing with full funding available! (Eligibility and completion requirements apply.)
* Lean into Leadership: Opportunities to grow into In-Store Trainer or Supervisor roles.
Who Are You
* Who Are You? You're passionate about customer service and improving lives. Whether you're new to the industry or bringing optics experience, full training will be provided.
* Your Superpower: Building strong rapport with people from all walks of life, making you the go-to person for customers seeking clear vision with Specsavers.
* Patient focus: You excel in fast-paced environments, communicate clearly, and always maintain a high level of professionalism under pressure.
Perks
* Perks, Perks, Perks - Our Offer to You: Build your eye for fashion and have the chance to work with well-known brands such as Vivienne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by Mills and more!
* Two free pairs of glasses each year
* Birthday leave and Volunteer leave
* Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers!
Additional information
* Two FREE pairs of glasses per year! Plus, family and friend discounts
* Level up your career with paid training - your future, your way!
* Attractive starting wage, and earn more when you hit key milestones!
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At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.
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