Senior Digital Products Lead
We are seeking a Senior Digital Products Officer to lead the strategy and manage vendor operations for government websites. The successful candidate will collaborate across departments to improve the functionality of government portals and deliver better public services.
Key responsibilities include:
1. Leading digital product strategy to enhance customer experience on government websites
2. Managing vendor operations to ensure seamless access to services
3. Providing support to users and collaborating with cross-functional teams
The ideal candidate will have:
* Proven experience in leading digital products and managing vendor relationships
* Strong understanding of digital transformation and its application in government services
* Excellent communication and collaboration skills
The role requires strong analytical, problem-solving and leadership skills, with ability to manage multiple projects and priorities simultaneously.
In this role, you will be responsible for developing and implementing strategic plans to enhance the overall user experience of government websites.
You will work closely with various stakeholders to understand their needs and preferences and develop solutions that meet those needs.
The successful candidate will have excellent interpersonal and communication skills, with ability to build and maintain effective working relationships with team members, stakeholders and vendors.
Additionally, the candidate should have a strong understanding of current trends and best practices in digital transformation and its application in government services.