As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Sales Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
Please note that this role requires Full-Time work rights in Australia to be considered.
Position Summary:
1. Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential
2. Develop and implement sales strategies to achieve property's objectives whilst consistently analysing market information
3. Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience
4. Use negotiating skills and creative selling abilities to close on business and negotiate contracts
5. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
6. Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner.
7. Lead the Sales team to provide a quality of service and exceed guest expectations
* Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen
* Plan and execute team building activities for our associates as they are our most important assets
About You:
* Experience in a similar managerial role
* Working rights in Australia
* Enthusiastic to escalate your career
* Self-motivated, driven and energized in a fast-paced environment
* Armed with smart solutions and a can-do attitude
Our Benefits:
8. Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
9. Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly
10. Global sales incentive trip for Elite Sales performers
11. Commission earning potential for sales referrals to other Marriott International properties
12. Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
13. Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
14. Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
15. Opportunity to receive Employee Referral Incentives and get paid for working with your friend
* Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at rc.melrz.hr@ritzcarlton.com.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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