Ensuring Smooth Guest Experiences
We are seeking a Night Auditor to provide excellent guest services at our welcoming hotel in Mandurah.
* Handle check-ins, nightly audits and maintain cleanliness with exceptional attention to detail
* Proficiency in RMS software is highly desirable
* Strong customer service skills are essential for delivering an outstanding experience
* The ability to work independently with strong analytical skills is required
This role requires overnight shifts, providing a critical link between guests and management, ensuring safety throughout the night.
By joining this team, you will be responsible for:
* Conducting thorough nightly audits to ensure accuracy and efficiency
* Providing excellent customer service to guests, responding promptly to their needs
* Maintaining a clean and organized environment, adhering to high standards of quality
* Utilizing RMS software to manage daily operations and resolve any issues that may arise
You will be part of a dedicated team that prioritizes guest satisfaction and strives to deliver an exceptional experience. If you possess excellent communication skills, a keen eye for detail, and a passion for providing top-notch service, we encourage you to apply for this exciting opportunity.
As a Night Auditor, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer competitive remuneration and benefits packages to our employees, including opportunities for career advancement and professional development.