Overview
RigNet is seeking a Service Delivery Manager in Canberra to oversee the daily operational performance of contracted services for key Australian Government clients. The role involves managing compliance, service delivery, and customer satisfaction at all times.
Responsibilities
* Oversee daily operational performance of contracted services for key Australian Government clients.
* Manage compliance, service delivery, and customer satisfaction at all times.
* Lead incidents and service improvements while ensuring adherence to Defence security requirements.
Qualifications
* Over 5 years of experience in Service Delivery Management within telecommunications or related industries.
* Robust understanding of Service Management frameworks.
* Experience leading incidents and service improvements while ensuring adherence to Defence security requirements.
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